As most of you are aware, Pinnacle Bank will be upgrading our core processing system during the weekend of February 5, 2021. We are upgrading our systems in order to continue to provide you with the best banking experiences and latest in products and services. This upgrade will immediately enable us to gain operational efficiencies so that we can provide you with even better service. We’ll also gain greater flexibility to adopt new technology, products and services to offer you in the future.
During the system upgrade, it will be necessary for some services to be limited or temporarily unavailable. However, we do not anticipate there to be any time you will be unable to access your funds by debit card or check. Our banking offices will be open during our normal business hours and support staff will be available during the weekend to assist you by phone and email should any questions arise. To learn more about the products and services that may be affected during the conversion please click here.
First Draw and Second Draw Guide for Paycheck Protection Loans
If you have questions or need further information about the PPP process please click on the link here: https://www.web.abrigo.com/pinnacle-bank-ppp-origination
Beware of Outside Solicitations
It has been brought to our attention that third party organizations have been emailing our clients to offer PPP Loan Forgiveness services. The email specifically mentions Pinnacle Bank in their solicitation. We can assure you we do not share client information and we do not endorse any third party providers. We believe they obtained the information from the public disclosure of PPP Loans made by the SBA. We highly encourage you to be cautious and diligent about protecting yourself from being scammed. You can find several tips on protecting yourself on our website under Fraud Protection. Please reach out to your relationship manager if you have any questions.
Pinnacle Bank’s PPP loan forgiveness process is being coordinated by our Relationship Managers. If you are interested in pursuing PPP loan forgiveness or have any questions about the process, please contact your Relationship Manager. In the meantime, information about Pinnacle Bank’s process is available at https://www.web.abrigo.com/pinnacle-bank-ppp-forgiveness. This site also includes information on the SBA’s forgiveness rules as well as preparation tools such as a checklist for organizing your PPP data and documents.